Responsible Gaming
Gaming Should Be Entertainment
Online casinos should only be used as a form of entertainment, not as a way to earn money or solve financial problems. While casino games can be enjoyable, the odds always favour the house. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.
Age Verification
You must be 18 years of age or older to participate in online gambling in the UK. It is illegal for anyone under 18 to gamble online or in licensed casinos. All reputable operators conduct strict age verification checks during registration. If you are under 18, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses: Continuing to gamble to recover money you've lost
- Hiding gambling: Concealing the extent of your gambling from friends or family
- Loss of control: Gambling more than you intended or for longer than planned
- Gambling to escape: Using gambling to cope with stress, anxiety, or other negative emotions
- Neglecting responsibilities: Prioritising gambling over work, study, or family obligations
- Borrowing to gamble: Taking out loans or using credit to fund gambling
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Mood changes: Becoming irritable or withdrawn when unable to gamble
Self-Help Tools
Most licensed online casinos provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Enable pop-up reminders at regular intervals showing how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from an operator's platform, preventing you from accessing your account
- Time Limits: Set automatic session time limits to prevent excessive play
We encourage you to use these tools from the outset, even if you feel you have gambling under control.
Support Organisations
If you are struggling with problem gambling, confidential support is available:
United Kingdom
- GamCare: Free, confidential support and information about problem gambling. www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for online gambling. Register with GamStop to exclude yourself from all UK-licensed operators. www.gamstop.co.uk
- Gamblers Anonymous: Free support groups and peer assistance for problem gamblers and their families. www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
Need Help?
If you believe you have a gambling problem, please reach out for help immediately. Problem gambling is a recognised health condition, and support is available. Speaking to someone—whether a counsellor, support worker, friend, or family member—is the first step towards recovery.
You are not alone, and help is confidential and free. Take action today.